Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

FAQs

What is Mestalla Stadium?

Mestalla Stadium is the home ground of Valencia CF, located in Valencia, Spain, and known for its steep seating and close proximity to the pitch.

When was Mestalla Stadium built?

The stadium was originally constructed in 1923.

What is the seating capacity of Mestalla?

Mestalla can hold approximately 49,430 spectators.

Which football club plays at Mestalla?

Valencia CF, one of Spain’s most successful clubs, hosts their home matches at Mestalla.

Has Mestalla hosted any major international football events?

Yes, it hosted group matches during the 1982 FIFA World Cup and football events during the 1992 Summer Olympics.

What makes Mestalla unique compared to other stadiums?

Its steep terracing and closeness of the stands to the pitch create a highly intense atmosphere for fans and players.

Can visitors tour Mestalla Stadium?

Guided tours are often available, allowing visitors to explore the stadium’s history and facilities.

Is Mestalla Stadium easily accessible?

Yes, it is located in Valencia and is reachable via public transportation and main roads.

Are there VIP ticket options for Mestalla events?

VIP ticket options provide enhanced viewing experiences but should be checked for availability at time of purchase.

Does Mestalla offer any amenities for visitors?

While specific amenities details are not listed, large stadiums like Mestalla typically have restrooms and concession areas.

Is Mestalla Stadium suitable for families?

Yes, the stadium atmosphere and accessibility make it a family-friendly destination for football fans.

How long does a typical tour of Mestalla last?

The duration of visits or tours is not specified, but most guided tours last around 1 to 2 hours.

Can I buy tickets for Valencia CF matches at Mestalla online?

Tickets can be purchased through authorized platforms to secure entry to matches.

Are Mestalla tickets available for international tourists?

Yes, international visitors can buy tickets and attend matches or tours at the stadium.

Is photography allowed inside Mestalla?

Photography is generally permitted during tours, but restrictions may apply during events.

Can Mestalla be visited outside of match days?

Stadium tours often operate on non-match days, providing an opportunity to explore when no games are scheduled.

Does Mestalla host events other than football?

Primarily a football venue, it may occasionally be used for other events, though football remains the main focus.

Is there parking available near Mestalla?

Parking is accessible near the stadium, but availability may vary depending on event schedules.

Are food and drinks available inside Mestalla on match days?

Concessions are typically available during matches, though specifics may vary.